Tel:+86-537-2283260,2283270
Fax:+86-537-2283270
Mobile:+86-13345197087
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Email:sales@fresh-garlic.com
info@fresh-garlic.com
Home > FAQ

1) Why do business with you? What are your advantages?

Professional

Starting as a small company, Jinxiang Infarm Fruits & Vegetables has been growing rapidly to be one of the leading supplier and exporter of garlic in China. We have been focusing on and devoting ourself in the garlic business from the establishment of our company. And our company has seen many changes since its founding, however, our commitment to quality has always remained unchanged.

Reliable

We have been dealing with this line for over a decade, we commit to the highest standard of business practice.We always put customer in the first place, we do our best to meet the requirements and needs of our customers.

Competitive

We can always offer very competitive price as we are direct producer and supplier, we eliminate the middlemen and save costs for our customers.
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2) How to order your products?

a) Please try to let us know the detailed specifications, packing , quantity and other requirements for the products you want to buy. And what you wish to pack. Sometimes you need to send us a sample to help us to know what you really want.
b) We come to an agreement on price, quality, quantity, packaging, delivery time, payment and other terms.
c) You are normally required to send us a purchase order or we sign a contract between us. If payment terms is L/C, you should open a letter of credit accordingly.
d) Our factory arrange production and shipment according to L/C or contract.

3) How can I get your quotes?

Firstly, please let us know your contact information, the product you are interested in, the specifications, package, order quantity, and other requirements if any.Then we will quote you the prices accordingly.The priceof garlic is very changeable, Please feel free to contact us to get our latest and most competitive price.

4) What is your minimum order?

Our goods are for wholesale instead of retail, so we usually don’t accept order less than 1x20ft container except it is for sample or some acceptable special use.

5) May I ask for free samples?

May, but not all customers can get our free samples. Please let us know your enough information to help us to decide if we should send free samples to you. If the sample is expensive or we have not the exact samples in hand and we must produce specially for you, you are possibly required to pay for the samples.

6) Do you give quantity discount?

Yes. Normally larger quantity means lower price.

7) What is normal lead time for delivery of my order?

Normally 7-14 days after receipt of your down payment. It is based on our stock condition and the quantity of your order.

8) What is your payment terms?

We may accept L/C or D/P, but we prefer the following payment terms:

a)You make 30-50% down payment by T/T to us.
b) We ship the cargo immediately after receipt of the deposit.
c) We send all the shipping documents copy to you by e-mail and fax.
d) You transfer the balance amount to us by T/T after your approval of the documents copy.
e) We send all the original documents to you by courier upon receipt of the balance payment.

The details of our bank account is as follows:

Beneficiary's Name & address:

JINXIANG INFARM FRUITS & VEGETABLES CO., LTD.   
NO. 33 YINGCUI ROAD, JINING,SHANDONG,CHINA
 
Beneficiary's Bank:

AGRICULTURAL BANK OF CHINA, SHANDONG BRANCH
168 JINGQI ROAD,JI'NAN, SHANDONG PROVINCE 250001,P.R. China
SWIFT BIC: ABOCCNBJ150
 
Account No. 15483101040021620

Interfer Bank (if need): 

JP MORGAN CHASE BANK, NEW YORK
SWIFT BIC: CHASUS33

9) What is the best temperature to store garlic?

The best temperature to store garlic is -3 to 0 celsius degrees, with ventilation 15CBM/H and humidity 65%.

10) What is the shelf life for garlic?

The garlic can be kept for 6-12 months under suitable conditions including temperature, ventilation and humidity, but the quality will be effected if stored for too long time.